Legal

Terms of Service

Last updated: September 2026

These Terms of Service ("Terms") govern your use of the website operated by Computational Technology Group LLC, doing business as CTG Tech Consulting ("CTG," "we," "us," or "our"), and describe the general terms under which we provide consulting services. By using this website, you agree to these Terms.

1. About us

Computational Technology Group LLC is a Virginia limited liability company operating as CTG Tech Consulting, located at 405 E Laburnum Ave, Ste 3, Richmond, VA 23222. Contact: raj.iyer@ctgtechconsulting.com.

2. Use of this website

You may use this website for lawful purposes only. You agree not to attempt to gain unauthorized access to any part of the site, interfere with its operation, scrape or harvest data from it by automated means, or use it in any way that could damage or impair the site or another party's use of it.

3. Services and separate agreements

This website describes services we may offer, including a sixty-day engagement in which we diagnose your sales process, build a structured sales knowledge base, deploy a customized sales intelligence system, and train your team on it. Nothing on this site constitutes an offer to enter into a contract. Services are provided only under a separate written agreement, statement of work, or proposal signed by both parties. Where those documents conflict with these Terms, the signed agreement controls with respect to the services it covers.

4. Eligibility

Our services are sold to businesses, not to consumers. By engaging us you confirm that you are contracting in a business capacity, are at least 18 years old, and have authority to bind your business.

5. Fees and payment

Fees, payment schedules, and invoicing terms are set out in the applicable statement of work or proposal. Current published engagement prices are $2,500 for the Install engagement and $5,000 for Install + Outbound. Unless stated otherwise, fees are payable before work begins. Fees are exclusive of applicable taxes.

Third-party costs, including artificial intelligence provider usage fees, hosting, tooling, and software subscriptions, are not included in our fees and are billed to your own accounts unless expressly agreed otherwise in writing. We may suspend work on overdue accounts after providing written notice.

Any optional ongoing advisory arrangement following an engagement is billed monthly, continues until cancelled, and may be cancelled by either party on thirty (30) days' written notice, effective at the end of the current paid period. Monthly advisory fees are not refundable for partial months.

6. Client responsibilities

Our work depends on timely input from you. You agree to:

Provide accurate baseline sales figures at the start of the engagement
Supply requested materials, including your ideal customer profile, positioning, pricing, and case studies, within agreed timeframes
Make approximately one hour per week available for calls and feedback
Provide timely access to any systems or accounts needed for deployment
Ensure you have the right to share any information you provide to us

Delays caused by non-participation may extend timelines and may affect the guarantees described in Section 7.

7. Guarantees and refunds

14-day alignment guarantee

If, within fourteen (14) days of the engagement start date, the work does not match what we described to you before purchase, notify us at raj.iyer@ctgtechconsulting.com and we will refund your engagement fee in full. No condition applies other than making the request within the fourteen-day window.

60-day velocity guarantee

At the start of the engagement we calculate your sales velocity using the standard formula:

Sales velocity = (Opportunities × Average deal value × Win rate) ÷ Average cycle length in days

Both parties agree and sign this baseline in writing within the first ten (10) days of the engagement. If, sixty (60) days after the engagement start date, your sales velocity has not increased by at least fifteen percent (15%) above that agreed baseline, we will refund your engagement fee, provided that all of the following are true:

You signed the agreed baseline within the first ten days
You supplied requested materials within the agreed timeframes
You attended the scheduled sessions
Your team used the delivered system on live opportunities
You provide the measurement data needed to calculate the closing figure within fourteen (14) days of day 60
You make the refund claim within thirty (30) days of day 60

Velocity at day 60 is calculated using the same formula and the same inputs as the signed baseline. Where your sales cycle is longer than sixty days, the 15% threshold may instead be measured against agreed leading indicators recorded in the signed baseline document.

The remedies in this Section 7 are your sole and exclusive remedy for the business outcome of an engagement.

8. No guarantee of results

Except for the refund rights expressly set out in Section 7, we make no representation or guarantee regarding revenue, profit, close rate, deal size, sales cycle length, or any other business outcome. Business results depend on many factors outside our control, including your market, your offer, your pricing, your team's execution, and the decisions of third parties.

Figures, examples, calculators, projections, and case studies appearing on our website or in our materials are illustrative or reflect the experience of specific clients. They are not typical results and are not promises of your performance. Nothing we provide constitutes financial, legal, investment, or tax advice.

9. Nature of AI-generated output

Systems we build generate research, drafts, and analysis using artificial intelligence. That output may contain errors, omissions, or inaccurate inferences, and must be reviewed by a qualified person before being used with a prospect, client, or other third party. You remain responsible for all material you send to third parties, regardless of how it was produced. We are not liable for consequences arising from use of unreviewed generated output.

10. Third-party tools and platforms

Our services involve configuring and recommending third-party software and platforms, including artificial intelligence providers, hosting services, and data providers. Those tools are governed by their own terms and pricing, which are between you and the provider. We are not responsible for the availability, performance, output quality, pricing changes, terms changes, or discontinuation of any third-party service. You are responsible for your own accounts and usage costs with those providers following handover.

11. Intellectual property

All content on this website, including text, design, graphics, and code, is owned by CTG or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from it without our written permission.

For client engagements, upon full payment you receive ownership of the final deliverables created specifically for you, including your diagnostic document, your sales context layer, your configured system deployment, and your playbook. Your own business materials remain yours throughout.

CTG retains ownership of its pre-existing materials, methodologies, templates, frameworks, prompt architecture, software, and general know-how, including any improvements to them, together with the right to continue using those materials for other clients. You receive a perpetual, non-exclusive, non-transferable license to use those materials as embedded in your deliverables, for your own business. You may not resell, sublicense, white-label, or redistribute our methodology, templates, or system architecture as a service to third parties.

12. Confidentiality

Each party may receive confidential information from the other during an engagement. Each party agrees to protect the other's confidential information, to use it only for purposes of the engagement, and not to disclose it to third parties without permission, except where disclosure is required by law. Where a separate non-disclosure agreement is in place, that agreement governs. These obligations survive the end of the engagement.

13. Disclaimer of warranties

This website is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components. Services are provided under the warranty terms, if any, set out in the applicable statement of work.

14. Limitation of liability

To the fullest extent permitted by law, CTG will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunities, or business interruption, arising out of or relating to this website or our services, regardless of the theory of liability and even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to an engagement will not exceed the total fees paid by you to CTG for that engagement in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless CTG and its members, officers, and personnel from any claims, damages, liabilities, and reasonable expenses arising out of your breach of these Terms, your misuse of this website, your use of AI-generated output without review, or your violation of applicable law or third-party rights.

16. Testimonials

Testimonials and case studies published by CTG are from real clients and reflect their individual experience. They are not typical results and do not guarantee similar outcomes. We have not conducted a study of typical client results.

17. Termination

We may suspend or terminate access to this website at any time. We may end an engagement if you materially breach these Terms, fail to pay, or fail to participate to the extent that delivery becomes impractical. You may end an engagement at any time; fees paid are refundable only as set out in Section 7. Sections concerning intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law survive termination.

18. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws rules. The parties agree that the state and federal courts located in Virginia will have exclusive jurisdiction over any dispute arising out of these Terms, and each party consents to that jurisdiction and venue. The parties will attempt in good faith to resolve any dispute directly before commencing proceedings.

19. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted to this page with a revised date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms. The version in force for an engagement is the version published at the time of purchase.

20. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in force. Failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent. These Terms, together with any signed statement of work or proposal, constitute the entire agreement between the parties.

21. Contact

Questions about these Terms can be sent to raj.iyer@ctgtechconsulting.com, or by mail to Computational Technology Group LLC, 405 E Laburnum Ave, Ste 3, Richmond, VA 23222.

These Terms are a general template and are not legal advice. CTG is not a law firm. Have a Virginia-licensed attorney review these against your actual engagement model, your refund mechanics, your AI provider agreements, and your insurance and liability exposure before publishing or relying on them. Pay particular attention to Sections 7 and 8, since you publish revenue figures and a conditional money-back guarantee.